Designing towards a human, effective, and fun sales training platform for 10,000+ weekly users, resulting in doubled user session completion and engagement
User Research
Data Analysis
End-to-End
Defining Metrics
Cross-functional Communication
Product Direction and Strategy
Providing users with the tools to drive participation and engagement within their organizations
Company Objective
Cross-functional Communication
Feasibility and Phasing
Beta Testing and QA
Post-Release Testing
Conducting user research in order to improve integration and increase adoption rate of CGMs in hospitals
User Research
Data Analysis
On-Site Observations
Stakeholder Presentations
Working with ConnectNGive to connect those in need of personal protective equipment (PPE) with those who have PPE to donate
User Flow
Design and Iteration
Developer Hand-Off
Cross-functional Teams
Collaborating with Fi@UCSD to redesign San Diego's 3-1-1 platform, Get It Done in order to ensure ease of use and resident satisfaction
User Research
User Personas
Storyboarding
Wireframing and Paper Protoypes
User Testing
